Privacy Policy
Last updated: April 26, 2025
Introduction
Delphi Medical ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our medical appointment booking service.
Information We Collect
We collect information that you provide directly to us when you:
- Create an account
- Book medical appointments
- Upload medical records
- Communicate with our customer support
- Fill out forms on our platform
This information may include:
- Personal identifiers (name, email address, phone number)
- Health information (medical history, prescriptions, lab results)
- Appointment details (doctor, specialty, date, time)
- Payment information
How We Use Your Information
We use the information we collect to:
- Facilitate appointment bookings with healthcare providers
- Process and manage your appointments
- Store and organize your medical records
- Communicate with you about your appointments
- Improve our services and develop new features
- Ensure the security of our platform
- Comply with legal obligations
How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data
- Secure storage systems
- Access controls and authentication
- Regular security assessments
- Staff training on data protection
Sharing Your Information
We may share your information with:
- Healthcare providers to facilitate your appointments
- Service providers who help us operate our platform
- Legal authorities when required by law
We do not sell your personal information to third parties.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information
- Restrict or object to certain processing activities
- Receive your data in a portable format
- Withdraw consent at any time
Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@delphi-medical.com
Address: 123 Health Street, Medical District, New Delhi, India